{"id":655,"date":"2023-09-07T21:02:24","date_gmt":"2023-09-07T21:02:24","guid":{"rendered":"https:\/\/w1.aua.gr\/agribusiness\/?post_type=courses&#038;p=655"},"modified":"2025-03-10T10:24:42","modified_gmt":"2025-03-10T10:24:42","slug":"5401-total-quality-management","status":"publish","type":"courses","link":"https:\/\/w1.aua.gr\/agribusiness\/en\/courses\/5401-total-quality-management\/","title":{"rendered":"5401 - Total quality management"},"content":{"rendered":"\n<p><strong>The aim of the course is:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To introduce students to a philosophy of modern management, which, based on customer needs\u2019 satisfaction, seeks to achieve the competitive advantage in the business environment.<\/li>\n\n\n\n<li>To encourage an understanding of the principles and practices of continuous improvement of the products and services quality and cost reduction.<\/li>\n\n\n\n<li>to present the core quality principles, methods and techniques used in business by employees\u2019 total involvement in the frame of the Total Quality philosophy<\/li>\n\n\n\n<li>to educate students on the use of teamworking, quality management and control tools.<\/li>\n\n\n\n<li>to highlight the interdisciplinary area of total quality management,<\/li>\n<\/ul>\n\n\n\n<p><strong>Upon successful completion of the course, the student will be able to:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Understand the concept of total quality and the need to apply it in the modern environment<\/li>\n\n\n\n<li>Understand the differences in Total Quality Management from the traditional approach of management<\/li>\n\n\n\n<li>Understand the concept of Total Quality as used by industry and service providers<\/li>\n\n\n\n<li>Understand the requirements, functions and conditions for implementing the main principles of total quality<\/li>\n\n\n\n<li>Adopt and adapt a total quality management framework including employees\u2019 participation and quality circles, in order to resolve a specific business problem<\/li>\n\n\n\n<li>Compose a quality management toolkit and choose the right technique to make decisions that will improve the quality of products \/ services and introduce innovation.<\/li>\n\n\n\n<li>Select the appropriate qualitative and quantitative quality measuring techniques in complex business environments<\/li>\n\n\n\n<li>Distinguish the administrative \/ business factors that affect quality culture<\/li>\n\n\n\n<li>Propose the implementation of appropriate quality - certification programs<\/li>\n\n\n\n<li>Distinguish the administrative \/ business factors that affect total quality philosophy<\/li>\n\n\n\n<li>Identify potential problems in organizing individual parts of the business that run counter to predefined administrative policy.<\/li>\n\n\n\n<li>Discover the effectiveness or inefficiency of the internal organization of the departments, the existence of irregularities, fraud, weaknesses in the operation of natural and human systems.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The aim of the course is: Upon successful completion of the course, the student [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","semester":[130],"level":[144],"choice":[148],"direction":[248],"lab-theory":[245],"class_list":["post-655","courses","type-courses","status-publish","hentry","semester-4semester-eng","level-undergraduate-eng","choice-compulsory","direction-basic-en","lab-theory-theorys"],"acf":[],"_links":{"self":[{"href":"https:\/\/w1.aua.gr\/agribusiness\/wp-json\/wp\/v2\/courses\/655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/w1.aua.gr\/agribusiness\/wp-json\/wp\/v2\/courses"}],"about":[{"href":"https:\/\/w1.aua.gr\/agribusiness\/wp-json\/wp\/v2\/types\/courses"}],"wp:attachment":[{"href":"https:\/\/w1.aua.gr\/agribusiness\/wp-json\/wp\/v2\/media?parent=655"}],"wp:term":[{"taxonomy":"semester","embeddable":true,"href":"https:\/\/w1.aua.gr\/agribusiness\/wp-json\/wp\/v2\/semester?post=655"},{"taxonomy":"level","embeddable":true,"href":"https:\/\/w1.aua.gr\/agribusiness\/wp-json\/wp\/v2\/level?post=655"},{"taxonomy":"choice","embeddable":true,"href":"https:\/\/w1.aua.gr\/agribusiness\/wp-json\/wp\/v2\/choice?post=655"},{"taxonomy":"direction","embeddable":true,"href":"https:\/\/w1.aua.gr\/agribusiness\/wp-json\/wp\/v2\/direction?post=655"},{"taxonomy":"lab-theory","embeddable":true,"href":"https:\/\/w1.aua.gr\/agribusiness\/wp-json\/wp\/v2\/lab-theory?post=655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}