The aim of the course is to:

• examine the concept of sustainability and how it affects the design and operation of supply chains.
• examine the three pillars of sustainability (economic, social, environmental), the systems, methods and tools that support the relevant decision-making processes.

Upon successful completion of the course, the student will be able to:

• describe the basic concepts of sustainability
• explain the importance of sustainability in the modern business environment
• explain the role of the stakeholders
• consider alternative supply chain scenarios that take into account economic, social and environmental criteria

assess the performance of supply chains in terms of sustainability dimensions.

The aim of the course is:

• To analyze the peculiarities and main implications of agri-food supply chains.
• To examine the main trends and aspects covered by agriculture, the agri-food processing industry, trade, catering and consumption are addressed.
• To analyze the policy issues, market structure and international trade.

Upon successful completion of the course, the student will be able to:

• describe the structure and components of agri-food supply chains
• understand the importance of managing agri-food supply chains
• recognize the parties involved in agri-food supply chains
• explain the peculiarities of agri-food supply chains
• evaluate the drivers that shape the market

The aim of the course is to:

• examine the role of procurement management in businesses and organisations both in their internal and their external environment.
• analyse the supplier selection criteria
• analyse the modern tendencies of globalisation of supply and e-procurement.

Upon successful completion of the course, the student will be able to:

• describe the basic concepts of procurement management.
• explain the role of procurement departments.
• explain the relationship between procurement and globalization.
• examine alternative approaches to assessing procurement procedures.

assess the performance of procurement procedures.

The course aims to familiarize students with the concepts of management information systems, and their role in the decision-making process and achieving competitive advantage. The course also focuses on information systems development methods, managing information systems procurement/development projects, and implementing information systems services to solve business problems.

Upon successful completion of the course, the student will be able to:

• recognizes the categories of information systems and the suitability of each system for solving specific business problems
• explain the role of information systems in achieving competitive advantage
• explain the business benefits of applying intelligent decision-making techniques and knowledge management
• describe the basic methodologies for developing information systems
• evaluates information systems
• uses IT procurement/development project management tools
• implements services as subsystems of wider information systems

The aims of the course are the following:

• To teach the students the basic terms and concepts of Logistics and Supply Chain Management (Transportation, 3PL, Outsourcing, Inbound – Outbound Logistics, Reverse Logistics, Warehousing, Logistics Operations, Supply Chain Principles, Procurement, Inventories, Inventory Management, Ordering, Imports-Exports, Customer Service Operations,  Shipments, Acquisitions, Supply and Demand Planning, Global Supply Chains) in English.

• To train the students in all the above topics / subjects through many language exercises (Multiple Choice tests, Error Recognition, and Incomplete Sentences) as well as relevant texts of Logistics and Supply Chain English content.

Upon successful completion of the course the students will be able to:

• Understand and define / identify / distinguish clearly basic terms and concepts of Logistics and Supply Chain Management (Transportation, 3PL, Outsourcing, Inbound – Outbound Logistics, Reverse Logistics, Warehousing, Logistics Operations, Supply Chain Principles, Procurement, Inventories, Inventory Management, Ordering, Imports-Exports, Customer Service Operations,  Shipments, Acquisitions, Supply and Demand Planning, Global Supply Chains) in English.
• Work out language exercises / problems pertaining to Supply Chain Management and Logistics Operations (Transportation / Shipments) as well as comprehend relevant texts of Logistics and Supply Chain English content.

Demonstrate a comprehensive and working knowledge / notion of the language of Logistics and Supply Chain as it is expressed and used in the (Global) Labour Market.

The scope of the course is to help students to:

• understand issues related to the necessity, methods and tools of integrated business resource management, emphasizing the processes of Logistics operations
• understand resource management and workflow management issues throughout the supply chain (inside and outside a business) and the ways in which ERPs support the smooth operation of the business
• understand the implementation of ERP systems, focusing on requirements analysis, architecture design, evaluation, selection and actions throughout its life cycle (implementation, parameterization, development, maintenance)

Upon successful completion of the course the student will be able to:

• use the basic functions of an Enterprise Resource Planning System (ERP)

Learning Outcomes

The aim of the course is:
To introduce students to the terms and the meanings of Operations Research.

Upon successful completion of the course, the student will be able to:

• Distinguishes the basic principles of Operations Research.
• Understands the basic "tools" for dealing with theoretical and practical problems that arise in the modern business environment.
• Classify problems of Operations Research.
• Solve problems of Operations Research.
• Apply these methods to economy and management.
• Apply these methods to supply networks.
• Identify problems and propose alternative solutions related to the actions of each organization
• Understand the importance and the way of operation of the examined public and private organizations

General Competences
Adapting to new situations
Decision-making
Working independently
Teamwork
Working in an international environment
Working in an interdisciplinary environment
Production of new research ideas Teamwork
Project planning and management
Respect for difference and multiculturalism
Respect for the natural environment
Showing social, professional, and ethical responsibility and sensitivity to gender issues
Criticism and self-criticism

Learning Outcomes

The aim of the course is:

• To introduce students to the planning, programming, organizing and control of the production process
• Το Understand how raw materials with processes are converted into products, with the right combination of appropriate production factors
• To encourage an understanding of the basic principles, methods and practices used to solve the problems of organizing the modern production process
• to educate students on the use of computational/software packages in order to solve these problems quickly and effectively

Upon successful completion of the course, the student will be able to:

 Understands the importance of operating product production and / or service delivery within the business value chain
 It recognizes the need for planning in operations management
 Describe and apply short-, medium- and long-term planning techniques for operations management.
 Understands in depth the concept of quality and efficient management of resources in operations management
 Combines all types of information sources to extract information
 Analyze and evaluate components of specific operating systems and present their findings in writing, individually or through participation and collaboration with peers in small groups
 Apply theoretical knowledge for designing and programming operating systems using IT tools

General Competences
 Working independently
 Teamwork
 Decision-making
 Search, analyze and synthesize data and information, using the necessary technologies
 Project design and management
 Production of free, creative and inductive thinking

Learning Outcomes

The aim of the course is:

The service sector is the dominant economic power at global level, and management and marketing practices in this area are rapidly expanding and evolving. The purpose of this course is to give participants an understanding of the specifics of service marketing as opposed to product marketing. Then they will understand the impact of marketing on consumer behavior. The ultimate goal is to deepen management and marketing practices. Starting with the presentation of the key features of the services they will learn how they affect key strategic issues in the services. Issues related to service quality, service excellence, the importance of service business employees, the importance of the service area, and the production processes of the service will be discussed. Therefore, Issues related to strategic placement and communication, service pricing, and the creation and management of long-term customer relationships will also be studied.

Upon successful completion of the course, the student will be able to:

• Understand the multilevel effects of service specifics and know their management mechanisms and techniques.
• Understand the meaning and importance of customer service excellence and know the factors that can lead a service company to deliver excellent customer service.
• Evaluate the best strategy on a case-by-case basis and know how to implement it.
• Analyze loyalty and loyalty schemes design.
• Compare management and marketing data for each location where the service is provided.

General Competences
Adapting to new situations
Decision-making
Working independently
Teamwork
Working in an international environment
Working in an interdisciplinary environment
Production of new research ideas Teamwork
Project planning and management
Respect for difference and multiculturalism
Respect for the natural environment
Showing social, professional, and ethical responsibility and sensitivity to gender issues
Criticism and self-criticism
Production of free, creative and inductive thinking

The course is the basic introductory course in the concepts of agricultural by-products and waste management. Analyzes issues of planning, programming, operation and control of the management of by-products and waste of agricultural enterprises. In addition, it highlights the strategic role and current trends.

Upon successful completion of the course the student will be able to:

• Identifies and classifies agricultural waste and by-products of primary production activities
• Looks for data for each category of waste - by-product
• Selects-distinguishes appropriate treatment method depending on the characteristics of the waste as well as the by-product as well as their expected legal disposal
• Studies and designs the selected system on a case by case basis
• The implemented system operates
• Studies designs and implements waste reuse