Content

Concept, types and description of risk and crises.
Impact of risks on the various entities
Risk and management
Risk and crisis management
Risk assessment and classification
Damage control and identification of eligible risks
Risk control techniques
Business models. Risk management framework
Organizational culture and risk and crisis management.
Training of employees in dealing with and managing risks.
The role of communication in risk management
Risk management in the supply chain
Case Studies
A combination of teaching and learning methods will be used aiming at the active participation of students and the practical implementation of the thematic units under consideration. Therefore, there will be lectures using audiovisual media, analysis and discussion of case studies on real operational issues, experiential (group) exercises, as well as projection of relevant videos. Also, students will prepare an individual or group project.

Learning results

The aim of the course is:

Introduce students to the basic principles and techniques of risk management that may arise within an organization, as well as the effective management of crises, with the main aim of limiting the extent and impact, in the event that they arise.
To encourage the detailed and critical view of the students, so that they are able to distinguish the type of risk, but also the effects of crises in an organization, in the context of the modern global dynamic environment.

• To develop the skills of students to choose the appropriate techniques for managing risks and possible crises, including those of mass communication and information.

Upon successful completion of the course the students will be able to:

• Recognize the systemic approach to risk management and the effective management of emerging crises in an organization.

• Analyze and examine the full range of risks faced by businesses in the 21st century.

• Recognize the roles and responsibilities of directors in managing an event before it causes the crisis.

Locates the appropriate executives and agencies inside and outside the organization who should be involved in the management of emergencies and situations.

• Identify problematic leadership behaviors, and inappropriate crisis management strategies

• Familiarize yourself with implementing emergency plans and developing and implementing a Business Continuity Management (BCM) strategy

• Distinguish ways of dealing with the crisis in communication.

• Identity the psychological factors that affect crises management.

• Explain the supply chain's practices and techniques for dealing with and managing a crisis.

Bibliography

Suggested Bibliography in Greek Language:
• Hopkin P., (2021), Αξιολόγηση και Διαχείριση Κινδύνων. Εφαρμογή Βέλτιστων Πρακτικών, 5η έκδοση ΠΡΟΠΟΜΠΟΣ
• Robert Heath, (2004), Διαχείριση κρίσεων, Αποτελεσματικές τεχνικές για επιχειρησιακή ετοιμότητα, μετάφραση: Βασιλική Σωτηρίου, Γκιούρδας
• Luecke R., Barton L., (2008), Διαχείριση κρίσεων, Modern Times
Suggested Bibliography in English Language:
• Bernstein, P. (1998) Against the Gods: The Remarkable Story of Risk, www.willwey.com
• Fink S., (2000), Crisis Management: Planning for the Inevitable
• Hillson, D. (2016) The Risk Management Handbook: A Practical Guide to Managing the Multiple Dimensions of Risk, www.koganpage.com
• Hopkin, P. (2013) Risk Management (Strategic Success), www.koganpage.com
• Taylor, E. (2014) Practical Enterprise Risk Management, www.koganpage.com
• Teleb, N. N. (2008) The Black Swan: The Impact of the Highly Improbable, www.panguin.co.uk
• Pullan, P. and Murray-Webster, R. (2011) A Short Guide to Facilitating Risk Management, www.gowerpublishing.com
• Woods, M. (2011) Risk Management in Organizations: An Integrated Case Study Approach, www.routledge.com
Related academic Journals:
• ASIS SPC.1-2009 Organizational Resilience: Security, preparedness and continuity management systems, www.asisonline.org
• Canadian Institute of Chartered Accountants (1995) Criteria of Control, www.cica.ca
• Financial Reporting Coucil (2014) Guidance on Risk Management, Internal Control and Related Financial and Business Reporting, www.frc.org.uk
• Insitute of Risk Management (2011) Risk Appetite & Tolerance, www.theirm.org
• International Standard ISO 22301:2012 Societal Security. Business Continuity Management Systems – Requirements, www.iso.org
• HM Treasury (2004) Orange Book: Management of Risk – Principles and Concepts, www.hmtreasury.gov.uk
Instructor’ Notes

Web Υπηρεσίες

NEWSLETTER

The Department was created in 2019 (article 20, Law 4589/2019) and is an evolution of the Supply Systems Management Department (D.S.E.). Housed in a 770 sq.m. building. within a plot with a total area of 8,000 sq.m. in facilities with extensive research and teaching spaces.